3/19/2011

TV Ears 2.3 MHZ Wireless Headset System with 10 Replacement Ear Tips Review

TV Ears 2.3 MHZ Wireless Headset System with 10 Replacement Ear Tips
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Have had TV Ears for 7 months until they failed completely. I called their 800 number to see how the LIFETIME SERVICE GUARANTEE (listed boldly on their packaging) worked. Boy, was I disappointed to find that they only Warrant the device for 90-days (almost a Lifetime??). After the 90-days, you pay freight to ship it back to them AND they charge you between $35 and $59 to repair or replace the unit. Isn't that a coincidence - very close to the cost of buying a brand new unit. When I gently challenged their LIFETIME SERVICE GUARANTEE, the service rep got very snippy with me. It's a good product, but I have to downgrade it significantly for a very bad warranty policy. If you've experienced this problem, do a review and maybe they'll see the need to "get real" and support their Premium Priced product with a reasonable warranty.

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TV Ears has helped thousands of people with hearing loss hear the television clearly without turning up the volume! TV Ears Wireless TV headset system is a powerful new technology that transmits TV dialog directly to your ears and gives you the power to control your own volume so you can hear TV just the way you want without interruption and without disturbing others. TV Ears Patented Technology includes a revolutionary noise reduction ear tip originally developed for US Air Force pilots and is not found in any other commercially available headset. Features: * Specially designed and patented Noise Reduction TV Ears Tips add clarity & comfort * Forms to the users ear chamber and reduces outside noise, making the dialog on TV clear and understandable * Designed for individuals with mild hearing loss with average word discrimination * 120 decibels of output is 3 times more powerful than other headsets * Wireless headset enables you to move about the room to any comfortable seating position within 600 square feet of transmitter * Works on any TV * Works with TV volume muted or off * 2.3 MHz frequency will not pickup interference from fluorescent lights * Transmitter base is attached to TV by an audio cord and is kept next to or on top of your TV * Lightweight (1.6 oz) under the chin headset is more comfortable, especially when you are sitting in a reclined, relaxed position * Adjustable volume & tone clarifies words * Cater to your individual hearing needs * 1 hour quick charge headset * Transmitter Charger holds two headsets Includes: * 1 Headset with rechargeable battery * 1 Base unit Transmitter / Headset Charger (transmits up to 600 sq ft) * 1 AC Power supply * 1 Six foot Audio Cord * Bonus ear tips (10)

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